Digital skills are vital for not only improving employment prospects but can also provide our clients with increased social interaction reducing isolation and can help improve their personal lives by allowing  to do shopping, budgeting, managing finances and looking for work online.  We can support our clients to gain new skills, motivation, and build trust to allow them to be online and in the ever-evolving digital world.
SQA National Progression Award in Digital Literacy
Designed to introduce Learners to a range of different digital tools, productivity software and digital communication methods. Engage and encourage Learners to use and achieve a basic understanding of digital technology in use in everyday contexts. Many Learners struggle cope with new technology, without really understanding its potential and how it can be used to improve their everyday lives and this award will allow Learners to explore a diverse range of digital technology. The Units combine the softer skills of communication and working with others within the context and use of digital technology. This allows Learners to relate these soft skills to electronic equipment they may use every day. It will help build confidence in the use of digital technology whilst improving the softer skills. Units include:
  • Computer Applications
  • Computer Basics
  • Digital Skills

​Upon successful completion of all units Learners will be awarded a SQA Level 3 Award in Digital Skills. 
Individual Units can be delivered where the full programme is not appropriate 
 
Standalone units can also be provided for:
  • Internet Safety
  • Social Media Literacy (dependant on capability and need)
 
This course is suitable for young people, or anyone keen to enhance their digital skills. 
Digital Skills Course
Our digital skills training offers help and support in a relaxed and informal setting in a classroom environment. Training can be tailored to the specific needs of the individual – so even if learners have never used a computer before, we can get them started on building the skills that will open up the digital world.
 
We will encourage learners to practice the skills they learn, so that working with computers gradually becomes less daunting, and more within their comfort zone.
 
If Learners have used computers in the past, we can build up skills that are a bit rusty and spend time building up confidence.
The course covers: 
  • Use the mouse and keyboard 
  • How to use an email account and send emails 
  • Icons and Windows
  • Working with attachments 
  • Registering and navigating Universal Credit 
  • Navigating the internet and using Jobsearch websites

​This course is suitable for anyone with no basic IT skills or very limited.
 
This course is delivered in a classroom environment and learners can achieve badges through the Digital NL website and monitor their progress and achievements. 

Online Workshop

Learn my Way to Digital IT 
This course is designed to help beginners get started with the online basics on Learn my Way. Learn about using a mouse, keyboard, email accounts, office programmes, using internet search engines for finding a job, managing money, public services & improving health online.
TIMEFRAME: Attend our introduction session & learn at home over 4 weeks with support sessions provided regularly ​
SUITABLE FOR: Stage 1+ clients – anyone keen to enhance their basic Digital Skills online within a supported environment

Jobcentre DPS programme

Routes to Work are delighted that our skills team delivered our first Capability Digital Skills Course through Jobcentre Plus using the Dynamic Purchasing System (DPS). The  course was a resounding success with very positive feedback from the participants on the course.  
  • “I can now look for jobs myself instead of relying on my daughter to do it for me”
  • “The course & instructors were great I am more confident on a laptop”
  • “I can confidently use a computer and search for jobs competently"
  • “The Routes to Work instructors were so knowledgeable and couldn’t have been more attentive”
The course  offers residents of North Lanarkshire support to ensure that their digital skills reaches a level that will allow them to make their claim for Universal Credit and also look for work.  The service was initially  delivered from our Airdrie Office, but can be delivered all over North Lanarkshire.  The course covered basic I.T Skills, sending and using e-mail, development of a CV, using the internet and considerable individual and group work to develop skills and confidence for each participant on the course.
 
The course is designed to support and provide practical assistance in a relaxed and informal setting and in a group environment and ensure that all participants have the relevant skills to be capable to manage their Universal Credit account and have the skills to look for work.
 
Well done to all our participants on acquiring digital IT skills and best of luck in your journey to employment.