Business Support Centre Apprentice x3
15 December 2023
Worldwide company seeks 3 Business Support Centre Apprentices for its Bellshill office.
The company is a market leader in the sector with 74,000 employees leveraging 200 years of expertise. With revenues of €12 billion, and is present in 17 countries - mostly across Europe, but also with significant interests in North America, Latin America and Australia.
In the UK & Ireland, technical services & facilities management, energy efficiency and regeneration are now part of the company which also includes specialist energy related capabilities: smart buildings, green mobility, district & embedded energy and decentralised renewables.
From homes to cities, hospitals to the heart of government, offices to industry – the company supports its customers by mobilising its expertise to provide low-carbon energy solutions, offer cutting-edge technical and FM services and transformative regeneration in the UK & Ireland.
The role is a modern apprenticeship which will be carried out over 18 months. We are flexible in terms of the shift – this could be either 8am – 4pm or 9am – 5pm, Monday - Friday
Responding to calls and emails within agreed SLAs
Logging jobs for customers on relevant system
Liaising with site teams and suppliers
Allocating jobs to the appropriate resource
Update absence (planned and unplanned) and overtime through trackers and SAP system
Arranging lets for schools
Update Various Trackers
Collating and distributing call out rotas
Collation & updating information for monthly reports
Using Coupa Purchasing system to ensure 3-way match from raising purchase orders to Invoice payment (including dealing with any queries)
Booking Travel / Training
Collection and distribution of mail
Arrange courier requests
Ongoing review of Purchase orders and Work in Progress
Reconciliation of Purchase Card Expenditure
Maintain office and site supplies, including control and distribution of stationery, telephony and IT equipment, consumables, and procurement via raising Purchase Orders on COUPWork with monthly deadlines
Reception duties including setting up rooms for meetings.
Other general support as directed by local and Management team
Enthusiasm, flexibility, and team-working skills.
Ability to establish priorities, work independently, and proceed with objectives without supervision.
Ability to work in a fast moving and challenging environment.
PC skills to include Outlook, Word, Excel, and Power Point.
Proven written and verbal communication skills including a high level of accuracy and attention to detail.