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Business Support Centre Apprentice x3



Job Type

Full Time



Closing Date

15 December 2023

Reference ID


Worldwide company seeks 3 Business Support Centre Apprentices for its Bellshill office.

The company is a market leader in the sector with 74,000 employees leveraging 200 years of expertise. With revenues of €12 billion, and is present in 17 countries - mostly across Europe, but also with significant interests in North America, Latin America and Australia.

In the UK & Ireland, technical services & facilities management, energy efficiency and regeneration are now part of the company which also includes specialist energy related capabilities: smart buildings, green mobility, district & embedded energy and decentralised renewables.

From homes to cities, hospitals to the heart of government, offices to industry – the company supports its customers by mobilising its expertise to provide low-carbon energy solutions, offer cutting-edge technical and FM services and transformative regeneration in the UK & Ireland.

The role is a modern apprenticeship which will be carried out over 18 months. We are flexible in terms of the shift – this could be either 8am – 4pm or 9am – 5pm, Monday - Friday

  • Responding to calls and emails within agreed SLAs

  • Logging jobs for customers on relevant system

  • Liaising with site teams and suppliers

  • Allocating jobs to the appropriate resource

  • Update absence (planned and unplanned) and overtime through trackers and SAP system

  • Arranging lets for schools

  • Processing expenses

  • Update Various Trackers

  • Collating and distributing call out rotas

  • Collation & updating information for monthly reports

  • Using Coupa Purchasing system to ensure 3-way match from raising purchase orders to Invoice payment (including dealing with any queries)

  • Booking Travel / Training

  • Collection and distribution of mail

  • Arrange courier requests

  • Ongoing review of Purchase orders and Work in Progress

  • Reconciliation of Purchase Card Expenditure

  • Maintain office and site supplies, including control and distribution of stationery, telephony and IT equipment, consumables, and procurement via raising Purchase Orders on COUPWork with monthly deadlines

  • Reception duties including setting up rooms for meetings.

  • Other general support as directed by local and Management team

Essential Requirements: 

  • Enthusiasm, flexibility, and team-working skills.

  • Ability to establish priorities, work independently, and proceed with objectives without supervision.

  • Ability to work in a fast moving and challenging environment.

  • PC skills to include Outlook, Word, Excel, and Power Point.

  • Proven written and verbal communication skills including a high level of accuracy and attention to detail.

If you are a registered clients with Routes To Work, please contact your caseworker to apply. If you are not a registered client, please contact us to check you are eligible for this opportunity.

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