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  • Home
  • Clients
    • Client Journey
    • New Client Support Services
    • Client Case Studies
    • Wellbeing Services
    • Employability Services
    • In Work Support >
      • Support Advice
      • Career Progression
    • Job Listings
    • Client Survey
  • Training
    • Accredited Qualifications
    • Improve Employability Skills
    • Improve Health & Wellbeing
    • Digital Skills
    • Support for Young People
  • Partners
    • What RTW Offers Clients
    • Partner Case Studies
    • Partner Testimonials
    • Partner News & Events
    • Partner Survey
  • Employers
    • Benefits for Employers
    • Employer Testimonials
    • North Lanarkshire Working
    • Employer Survey
  • About Us
    • News
    • Vision & Values
    • Annual Report
    • SUI Feedback
    • Office Sites >
      • Community Sites
    • Jobs in RTW
    • Board Members
    • Legals >
      • Freedom of Information
      • Privacy Statement
  • Contact Us
    • Feedback, Suggestions & Complaints

​SUI Feedback

Statistics

93%
93% of our clients surveyed found the service easy to access.
99%
99% of our clients surveyed told us our service was what they needed.
99%
99% of our clients surveyed are satisfied with the facilities on our premises.
100%
100% of our clients surveyed feel we are trying to help.
93%
93% of our clients surveyed feel our job opportunities.

Client Quotes

“After 6 months of nothing but dead end searching I signed up with RTW and within about 3 weeks I am now about to start my dream job!”
“Have really enjoyed working with my caseworker, she has been really supportive and helpful, and really puts me at ease.”
“Someone (caseworker) believed in me, and getting a second chance at life. Life has very much improved.”
“In-Work Support – Everyone connected with the service made me feel valued and instilled some confidence in me.”
“In-Work Support – RTW helped me with the realisation that older workers were still valued in the workplace.”
“My caseworker has helped me and motivated me to get where I am today, and I couldn’t thank them enough. “
“In-Work Support – Keep up the good work, you’re changing people’s lives.”
“Just getting back into work after 7 years was the most important thing to me.”
“I had given up, but RTW didn’t”

Examples of Improvements Made following SUI Feedback

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​Brand new client computers in all our delivery centres, complete with Microsoft Office

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Tea/Coffee available at reception for all clients


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​Broadcast licence in each office, allowing us to have the radio playing in the background for a less formal atmosphere

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​Travel boards detailing local bus routes throughout North Lanarkshire

CLIENTS     |    PARTNERS    |    EMPLOYERS

Get in touch ​
0800 783 4731 -  media@routestowork.co.uk


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