‘To reduce poverty and improve the health and wellbeing of North Lanarkshire’s communities and businesses by enabling people to access, sustain and progress within employment.’
Our CORE values
Clients must always be at the centre of the process - we design and deliver all our services with a focus on making positive changes in their lives, respect their wishes, listen to them, and respond positively to make changes in relation to the feedback we receive.
We retain a focus on helping the most excluded in our communities - we will target our efforts on those most in need, and at risk of greatest disadvantage, as opposed to those easiest to help.
Our staff are our greatest resource - we invest in their skills and personal development, listen to their views, maximise their contribution, and expect them to respect all of their colleagues within RTW and our partner agencies.
We will work with partners to support and add value to the strategic aspirations of the North Lanarkshire Partnership - we work openly and constructively with NLP partners based on common objectives and outcomes, adding value and complementing respective services and supports.
We are committed to excellence - aiming to be a recognised market leader and evidenced high performer across all our services and activities.
We continually develop RTW services - providing different and better support in response to client needs and new opportunities.
We operate as a learning organisation – recognising and supporting staff to innovate and to learn from mistakes without blame.