Receptionist/Admin Assistant

Job Title : Receptionist/Admin Assistant

Hours : 16 hours per week

Wage : £14.00

Company Profile

A Coatbridge based busy, client-focused aesthetics clinic and training academy dedicated to delivering exceptional treatments and education are looking to add a Part Time Receptionist/Admin Assistant to their team. They pride themselves on professionalism, high standards, and creating a welcoming, friendly environment for every client and student.

Role Overview
They are looking for a friendly, organised, and proactive Receptionist / Administrative Assistant to be the face of the clinic. This role is key in ensuring the smooth day-to-day running of the business while delivering an outstanding client experience.

Key Responsibilities

• Welcoming and greeting clients in      a professional and friendly manner

• Managing incoming calls, handling      enquiries, and booking appointments

• Responding to emails, WhatsApp      messages, and social media enquiries

• Preparing refreshments      (tea/coffee) for clients

• Supporting daily administrative      tasks to ensure smooth operations

• Creating and scheduling social      media content and posts

• Assisting with stock management,      including ordering supplies and stock check

• Maintaining a clean, organised,      and presentable reception area

• Supporting the wider team with      general duties as required

Working Hours:
Hours to be confirmed; however, the role will approximately cover:

• Tuesday: 9:30am – 2:00pm

• Thursday: 9:30am – 4:00pm

• Friday: 9:30am – 2:30pm

• Flexibility may be required to      meet the needs of the business

Hourly Rate: £14.00

Key Duties and Responsibilities :

· Greetings clients

· Accepting incoming calls and booking clients in to online data base

· Replying to messages across platforms such as instagram, facebook, whats app an emails daily

· Creating and scheduling social media content

· Logging data on spreadsheets

· Sensing out aftercare and consultation forms to patients

· General tidying

· Admin daily, including updating records and spread sheets

· Printing documents

· Filing documents

· Making tea/ coffee

· Assisting with consultation forms on ipad

Essential Criteria

· Excellent communication and interpersonal skills (Confident speaking on the telephone)

· Strong organisational skills and attention to detail

· Confident using social media platforms and basic content creation

· Ability to multitask and work in a fast-paced environment

· Ability to use spreadsheets, google docs, Microsoft word and other platforms such as canva

· Professional appearance and positive attitude

· Passion for outstanding customer service

Desirable Criteria

· Experience within the beauty/aesthetics industry is desirable but not essential